Reference

Terms, Eligibility and Your Rights on 7771

Access to 7771 depends on your local law and whether your region is eligible — read these terms before you use the platform.

Jurisdiction-Dependent AccessAccount Holder RightsData Handling PolicyContact Paths for Disputes
7771 Terms, Eligibility and Your Rights on 7771
LEGAL CONTACT PATHS

Reach Us About a Legal or Account Matter

If you have a question about your rights, a dispute over an account decision, or a request to access or delete your data, use one of the contact paths below. For account-specific matters, have your registered mobile number ready — it speeds up verification and gets your query to the right team faster.

Live Chat Open the chat icon from any page on 7771 to reach the support team directly. Account and legal queries are handled through the same channel.
Email Support Send detailed legal or data-related requests by email. Include your registered account number and a clear description of your request.
Help Centre The Help Centre covers common questions about account eligibility, data requests, and payment disputes — check there first for a faster answer.
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

Your account data is stored with encryption at rest and in transit. We do not sell your personal information to third parties. Cookie use on 7771 is limited to session management, fraud prevention, and basic analytics — you can review and adjust cookie preferences from the settings menu on your account page.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold.

Cookie Policy

Cookies on 7771 cover session state and fraud signals. No third-party advertising cookies are set without your explicit consent via the cookie preference panel.

Account Security

Login is protected by OTP sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Requests

To access, correct, or request deletion of your personal data, submit a written request through email support. We process verified requests within the period set by applicable law.

Common Questions About Legal Terms and Rights

These are the questions we hear most often about eligibility, data, and account rights on 7771. If your question is not covered here, reach out through live chat or email.

Access depends on your location and local law. We assess eligibility at account creation. If your region restricts this type of platform, these terms do not override that restriction.

The governing law is stated in the full terms document linked from your account settings. For Bangladesh-registered accounts, applicable local consumer law rights are not excluded by our terms.

Yes. Send a written data-access request to our email support address with your registered account details. We will respond within the timeframe required by applicable law.

Submit a deletion request via email support. Once identity is verified, we process the request and confirm when it is complete. Some data may be retained where law requires it.

A hold usually means the name on your bKash or Nagad wallet does not match your 7771 account. Contact live chat with both account details and the team will guide you through verification.

Raise a formal dispute through email support. Include your account number and the decision you are disputing. Our team reviews and responds within the timeframe in our support policy.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.